Video Content
Interview: Evolution of an Entire Industry Through the Use of Remote Service Technology. Ft. Alessandro Borzacchi (2021)
Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021)
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021) https://player.vimeo.com/video/557551017 Add to Your Personal Library (0) Click Category...
Research Debrief: Benchmarking the New Normal – Part One (2021)
Part One of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal...
Research Debrief: Benchmarking the New Normal – Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal...
Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Steve Zannos, Electrolux to...
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020)
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020) https://vimeo.com/467442808 Add to Your Personal Library (0) Click Category to Bookmark Public Category Private...
PANEL DISCUSSION: The Road to Recovery US Edition (2020)
Kris Oldland, Field Service News, hosts an expert panel of US-based experts to discuss what COVID recovery will look like...
COVID Emergency Sessions: Augmented Reality Best Practice (2020)
Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field...
Documentary: Building a 21st Century Field Workforce (2019)
Documentary: Building a 21st Century Field Workforce (2019) Add to Your Personal Library (0) Click Category to Bookmark Public Category...
Documentary: Three Core Arguments to Gain Investment in Field Service Management Systems (2019)
Documentary: Three Core Arguments to Gain Investment in Field Service Management Systems (2019) Add to Your Personal Library (0) Click Category...
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