As manufacturers accelerate servitization and outcome-based business models, the weakest link in many aftermarket relationships is no longer the technology...

Manufacturers are rapidly moving beyond the sale of physical assets towards integrated offerings that blend equipment, software, and long-term service...

The past year was one of reflection and learning for the aftermarket and service industry. Beyond the buzzwords and big...

At first, Jason Smith wasn’t looking to become an evangelist for 3D printing. He was just trying to fix a...

From crude signals to smart systems, Johann Diaz shares how predictive maintenance is transforming aftermarket service—from emergency response to strategic...

Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.

Why outcome-based field service contracts are replacing activity-based models—and what leaders need to change to make them work.

Discover how aftermarket services are evolving from reactive fixes to structured, subscription-based growth engines.

Predictive analytics is revolutionizing aftermarket services by forecasting failures, optimizing inventory, and boosting customer retention. Stay ahead—learn how.