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Warranty Analytics in Servitization Models
For many manufacturers, warranty is still treated as an unavoidable cost of doing business – a siloed function focused on...
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Human-Centered AI Design for Field Technicians
Across manufacturing and field service, AI is rapidly moving from pilot projects to everyday tools. Yet the success of these...
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In industrial B2B, digital commerce is no longer about “having a web shop.” For large buyers, value is defined by...
Read moreDetailsThe Conversations Changing Service in 2027 — According to 100 Industry Leaders
By this time of year, 2027 is finding its way into conversations across the service industry. Leaders are looking at...
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18 March 2027
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Warranty Analytics in Servitization Models
For many manufacturers, warranty is still treated as an unavoidable cost of doing business – a siloed function focused on...
Read moreDetailsField Service Video
The Next Service Equation: Talent, Technology, and Value with Aly Pinder Jr.
Turning knowledge into action for the manufacturing industry.