• Feeling Like A Spare Part

    Feeling Like A Spare Part

    Spare parts, once the lifeblood of company’s service-centred ethos, is being challenged by the sector’s move to servitization. Will the next 12 months see firms cannibalise their spare parts...
  • Why Rugged Still Has A Place in Field Service

    Why Rugged Still Has A Place in Field Service

    In a world of increasingly tough consumer devices it is easy to think that rugged tech could be surpassed by their less expensive consumer cousins – but short term savings do not always translate...
  • Selecting Spare Parts for Additive Manufacturing

    Selecting Spare Parts for Additive Manufacturing

    Additive Manufacturing has long been touted as a major solution to be embraced if we are to resolve many of the challenges of the service supply chain. However, identifying which parts are...
  • Five Reasons Why a Burning Platform is Bad for Innovation and Change

    Five Reasons Why a Burning Platform is Bad for Innovation and Change

    A burning platform is bad for innovation and change because it focuses on an urgent necessity to change. This triggers a defensive attitude causing higher risks for failure, has a lot of...
  • The Case For Rugged. (Podcast)

    The Case For Rugged. (Podcast)

    In the latest Field Service Podcast, Mike Pullon discusses if rugged devices will ever be replaced by their consumer cousins.

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