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LATEST NEWS

Service Innovation Labs: Prototyping the Future of Aftermarket Support June 22, 2026

Digital Twins in Field Training: From Simulation to Skill June 19, 2026

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions June 18, 2026

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale June 17, 2026

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions June 16, 2026

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Service Innovation Labs: Prototyping the Future of Aftermarket Support

Service Innovation Labs: Prototyping the Future of Aftermarket Support

Across industrial manufacturing, the aftermarket is no longer a stable, incremental revenue stream that can be managed with periodic tweaks...

Digital Twins in Field Training: From Simulation to Skill

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions

FEATURED NEWS

The Role of ChatGPT and AI Assistants in B2B eCommerce

The Role of ChatGPT and AI Assistants in B2B eCommerce

From Razors to Rotors: Why OEMs Must Rethink E‑Commerce Before Their Margins Vanish

From Razors to Rotors: Why OEMs Must Rethink E‑Commerce Before Their Margins Vanish

Spare Parts Subscription Models: Building Predictable Revenue Streams

Digital Transformation

Spare Parts Subscription Models: Building Predictable Revenue Streams

Autonomous Warehouses: How Robotics is Transforming Spare Parts Storage

Autonomous Warehouses: How Robotics is Transforming Spare Parts Storage

For manufacturers, the era of stable input costs and predictable lead times has decisively ended. Raw material shortages, geopolitical shocks,...

Adaptive Pricing Strategies for Product Shortages

Adaptive Pricing Strategies for Product Shortages

For manufacturers, the era of stable input costs and predictable lead times has decisively ended. Raw material shortages, geopolitical shocks,...

AI-Powered Field Technician Scheduling and Deployment

AI-Powered Field Technician Scheduling and Deployment

Field service in manufacturing and industrial environments is undergoing a structural shift. What was once a largely manual exercise—assigning the...

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Reports and Papers

Copperberg Select: Sustainability and Service Profitability: 27 August 2026

Copperberg Select: Sustainability and Service Profitability: 27 August 2026

Copperberg Select: Sustainability and Service Profitability: 27 August 2026

Service Intelligence

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions

Adaptive Pricing Strategies for Product Shortages

AI-Powered Field Technician Scheduling and Deployment

Smart Wearables in Field Service: The Next Technician Toolkit

Sustainable Service

Fireside Chat: Doing More With Less – Building Service Excellence In A Remote Reality – Lars Möller, Managing Director, Agricon Equipment

Fireside Chat: Doing More With Less – Building Service Excellence In A Remote Reality – Lars Möller, Managing Director, Agricon Equipment

September 11, 2025

The Pricing Execution Gap Playbook

Editor's Choice

Events

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Events

Field Service Forum UK

Parts & After Sales Business Platform

From Machines to Services: Building a Digital Backbone for OEM Service Excellence

Copperberg Select: Pricing as a Value Lever

Copperberg Select: Achieving Field Service Excellence

Copperberg Select: Building Service Supply Chain Resilience

Manufacturing Pricing Excellence

Field Service Forum

Copperberg Select: AI-Powered Service & Business Value

Copperberg Select: Optimized Uptime through Asset & Equipment Performance

Meetups

Aftermarket Business Platform

Aftermarket Business Platform

15 October 2026

Sustainability in Service Summit

Sustainability in Service Summit

3 December 2026

Spare Parts Business Platform: Copenhagen

Spare Parts Business Platform: Copenhagen

10 February 2027

E-Connect Europe

E-Connect Europe

11 February 2027

Field Service Forum UK

Field Service Forum UK

17 March 2027

Latest Posts

Service Innovation Labs: Prototyping the Future of Aftermarket Support

Service Innovation Labs: Prototyping the Future of Aftermarket Support

Digital Twins in Field Training: From Simulation to Skill

Digital Twins in Field Training: From Simulation to Skill

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale

Editor'sChoice

More News

Service Innovation Labs: Prototyping the Future of Aftermarket Support

Service Innovation Labs: Prototyping the Future of Aftermarket Support

Across industrial manufacturing, the aftermarket is no longer a stable, incremental revenue stream that can be managed with periodic tweaks...

Digital Twins in Field Training: From Simulation to Skill

Digital Twins in Field Training: From Simulation to Skill

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions

The Role of Chatbots in B2B Manufacturing E-Commerce: Enhancing Customer Interactions

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale

Composable Commerce in B2B: Orchestrating Personalized Journeys at Scale

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions

Behavioral Pricing Models: Using Psychology to Drive B2B Purchasing Decisions

The Role of ChatGPT and AI Assistants in B2B eCommerce

From Razors to Rotors: Why OEMs Must Rethink E‑Commerce Before Their Margins Vanish

Spare Parts Subscription Models: Building Predictable Revenue Streams

Autonomous Warehouses: How Robotics is Transforming Spare Parts Storage

Adaptive Pricing Strategies for Product Shortages

Field Service Video

Currently Playing

From Platform to Profit: Turning B2B E-Commerce into Commercial Impact

From Platform to Profit: Turning B2B E-Commerce into Commercial Impact

From Platform to Profit: Turning B2B E-Commerce into Commercial Impact

Aftermarket & Service in Focus: 2025 Review & 2026 Outlook with Lisa Hellqvist

Aftermarket & Service in Focus: 2025 Review & 2026 Outlook with Lisa Hellqvist

Communicating Value Across Markets: Inside ABB Electrification’s Value Strategy w/ Coralie Bordeaux

Communicating Value Across Markets: Inside ABB Electrification’s Value Strategy w/ Coralie Bordeaux

Making Servitization Stick: Lessons on Alignment, Value, and Trust with Umayal Palaniappan

Making Servitization Stick: Lessons on Alignment, Value, and Trust with Umayal Palaniappan

Event Highlights: E-Connect 2025 – Power of 50

Event Highlights: E-Connect 2025 – Power of 50

Tackling Service Revenue Leakage in OEMs with Syncron’s Luke Huckerby

Tackling Service Revenue Leakage in OEMs with Syncron’s Luke Huckerby

Sustainability in Service Summit 2024: Highlights from the First Edition

Sustainability in Service Summit 2024: Highlights from the First Edition

Building from Scratch: Shaping Positec’s Spare Parts Management with Anastasia Buyzhina-Ecker

Building from Scratch: Shaping Positec’s Spare Parts Management with Anastasia Buyzhina-Ecker

2025 Strategic Outlook: The Keys to Success in Field Service with Martin Knook, CEO, Gomocha

2025 Strategic Outlook: The Keys to Success in Field Service with Martin Knook, CEO, Gomocha

Aftermarket and Service in Focus: 2024 Review & 2025 Forecast with Lisa Hellqvist

Aftermarket and Service in Focus: 2024 Review & 2025 Forecast with Lisa Hellqvist

Webinar: From AI Potential to Operational Impact: What It Really Takes to Transform Field Service

Webinar: From AI Potential to Operational Impact: What It Really Takes to Transform Field Service

Webinar: From AI Potential to Operational Impact: What It Really Takes to Transform Field Service

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