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The past year was one of reflection and learning for the aftermarket and service industry. Beyond the buzzwords and big ...

The third and final session of Copperberg Select’s Virtual Academy focused on a role that sits at the centre of ...

The field service and manufacturing sectors have long been built on reliability, craftsmanship, and deep technical knowledge. Yet, they now ...

Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.

The true challenge for organizations is not the AI technology but the ecosystem that supports it, especially the data infrastructure. ...

IoT is reshaping field service, shifting from reactive repairs to real-time diagnostics and predictive maintenance. With smarter monitoring and AI-driven ...

Supply chain disruptions are inevitable, but smart businesses build resilience. From diversifying suppliers to leveraging AI for real-time risk monitoring, ...

Predictive analytics is reshaping aftermarket services, shifting from reactive to proactive strategies. Learn how AI-driven insights boost customer loyalty and ...

Uncover the real risk of revenue leakage for OEMs and explore strategies to safeguard profitability through smarter service and pricing ...