Digital Symposium
Interview: Understanding the transition to remote service delivery from the technician’s perspective
We take a pragmatic look at the day to day use of remote service tools as we speak to Martin...
Interview: From Product to Service – ft. Prof Dr Shaun West
Prof Dr Shaun West joins Kris Oldland to discuss a wide range of topics related to servitization and advanced services.
Interview: Customer Success Through Vertically Differentiated Product Leadership, ft. Jim Darragh, Totalmobile
Jim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization...
AMA Reflections: Answering the Tough Industry Questions on Field Service Technology and Strategy
Dan Snowden and Max Dinser of HSO join the Field Service News Digital Symposium to reflect on an AMA session...
European Field Service Awards 2021 Winners. Chris Craggs, MCFT- Pioneers of the Year
European Field Service Awards 2021 Winners. Chris Craggs, MCFT, Pioneers of the Year In October 2021, Field Service News hosted...
European Field Service Awards 2021 Winners. OverIT – Technological Innovators of the Year
European Field Service Awards 2021 Winners. OverIT - Technology Innovators of the Year Add to Your Personal Library (0) Click...
European Field Service Awards 2021 Winners. Louise Murton – Field Service Leader of the Year
European Field Service Awards 2021 Winners. Louise Murton - Field Service Leader of the Year Add to Your Personal Library...
European Field Service Awards 2021 Winners. Alan Holt, Fujifilm – Team of the Year
European Field Service Awards 2021 Winners. Alan Holt, Fujifilm, Team of the Year Add to Your Personal Library (0) Click...
Think Tank Sessions Debrief: Defining Customer Success in the Field Service Sector
Kris Oldland, Marc Tatarsky and Steve Mason reflect on the key themes from a series of Field Service News Think...
#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line
Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving...
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