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LATEST NEWS

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops July 29, 2026

Expanding Remote Advisory Services in the Aftermarket July 27, 2026

EQ Training for Field Service Leadership July 24, 2026

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence July 23, 2026

From PowerPoint to Pit Lane: What Future-Proof Field Service Really Requires July 22, 2026

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From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Digital Transformation

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Across manufacturing and industrial service, most organizations have long since implemented workforce management tools. Schedules are digitized, routes are optimized,...

Expanding Remote Advisory Services in the Aftermarket

EQ Training for Field Service Leadership

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence

From PowerPoint to Pit Lane: What Future-Proof Field Service Really Requires

FEATURED NEWS

Fair Pricing as a Commercial Strategy: Inside Hilti’s Data-Driven Pricing Model

Fair Pricing as a Commercial Strategy: Inside Hilti’s Data-Driven Pricing Model

Rethinking PLM: Why Service Leaders Need Control of the Digital Thread

Rethinking PLM: Why Service Leaders Need Control of the Digital Thread

Pricing Under Pressure: How Industrial Companies Can Turn Disruption into Margin Discipline

Pricing Under Pressure: How Industrial Companies Can Turn Disruption into Margin Discipline

From Technician Blame to System Accountability: Rethinking Field Service Performance

From Technician Blame to System Accountability: Rethinking Field Service Performance

For many industrial manufacturers, field service performance is still viewed through a narrow lens: how fast a technician can fix...

From Discounting to Dialogue: Making Value-Based Pricing Work in Complex B2B Sales

From Discounting to Dialogue: Making Value-Based Pricing Work in Complex B2B Sales

Oil and gas operators routinely invest over a hundred million dollars in a single well with no guarantee of success....

AI at the Edge Is Human: Why the Technician Experience Should Shape Your Service Strategy

AI at the Edge Is Human: Why the Technician Experience Should Shape Your Service Strategy

AI has become the default answer to almost every field service question. Predictive maintenance, digital twins, augmented reality, automated dispatch,...

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Reports and Papers

Copperberg Select: Redefining the B2B Digital Buying Journey: 10 September 2026

Copperberg Select: Redefining the B2B Digital Buying Journey: 10 September 2026

Copperberg Select: Redefining the B2B Digital Buying Journey: 10 September 2026

Service Intelligence

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Expanding Remote Advisory Services in the Aftermarket

Adapt or Lose Customers: Why Personalization is No Longer Optional in B2B eCommerce

Fleet Digitization: Servitizing Evolving During Electrification

Sustainable Service

From Waste to Revenue: Monetizing Scrap and Surplus in Spare Parts Management

From Waste to Revenue: Monetizing Scrap and Surplus in Spare Parts Management

Fireside Chat: Doing More With Less – Building Service Excellence In A Remote Reality – Lars Möller, Managing Director, Agricon Equipment

September 11, 2025

The Pricing Execution Gap Playbook

Editor's Choice

Events

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Events

Field Service Forum UK

Parts & After Sales Business Platform

From Machines to Services: Building a Digital Backbone for OEM Service Excellence

Copperberg Select: Pricing as a Value Lever

Copperberg Select: Achieving Field Service Excellence

Copperberg Select: Building Service Supply Chain Resilience

Manufacturing Pricing Excellence

Field Service Forum

Copperberg Select: AI-Powered Service & Business Value

Copperberg Select: Optimized Uptime through Asset & Equipment Performance

Meetups

Aftermarket Business Platform

Aftermarket Business Platform

15 October 2026

Sustainability in Service Summit

Sustainability in Service Summit

3 December 2026

Spare Parts Business Platform: Copenhagen

Spare Parts Business Platform: Copenhagen

10 February 2027

E-Connect Europe

E-Connect Europe

11 February 2027

Field Service Forum: Manchester

Field Service Forum: Manchester

17 March 2027

Latest Posts

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Expanding Remote Advisory Services in the Aftermarket

Expanding Remote Advisory Services in the Aftermarket

EQ Training for Field Service Leadership

EQ Training for Field Service Leadership

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence

Editor'sChoice

More News

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Digital Transformation

From Workforce Management to Workforce Intelligence: Next-Gen Field Ops

Across manufacturing and industrial service, most organizations have long since implemented workforce management tools. Schedules are digitized, routes are optimized,...

Expanding Remote Advisory Services in the Aftermarket

Expanding Remote Advisory Services in the Aftermarket

EQ Training for Field Service Leadership

EQ Training for Field Service Leadership

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence

From Price Tactics to Commercial Confidence: How B2B Manufacturers Are Redefining Pricing Excellence

From PowerPoint to Pit Lane: What Future-Proof Field Service Really Requires

From PowerPoint to Pit Lane: What Future-Proof Field Service Really Requires

Fair Pricing as a Commercial Strategy: Inside Hilti’s Data-Driven Pricing Model

Rethinking PLM: Why Service Leaders Need Control of the Digital Thread

Pricing Under Pressure: How Industrial Companies Can Turn Disruption into Margin Discipline

From Technician Blame to System Accountability: Rethinking Field Service Performance

From Discounting to Dialogue: Making Value-Based Pricing Work in Complex B2B Sales

Field Service Video

Currently Playing

From Platform to Profit: Turning B2B E-Commerce into Commercial Impact

From Platform to Profit: Turning B2B E-Commerce into Commercial Impact

Aftermarket & Service in Focus: 2025 Review & 2026 Outlook with Lisa Hellqvist

Aftermarket & Service in Focus: 2025 Review & 2026 Outlook with Lisa Hellqvist

Communicating Value Across Markets: Inside ABB Electrification’s Value Strategy w/ Coralie Bordeaux

Communicating Value Across Markets: Inside ABB Electrification’s Value Strategy w/ Coralie Bordeaux

Making Servitization Stick: Lessons on Alignment, Value, and Trust with Umayal Palaniappan

Making Servitization Stick: Lessons on Alignment, Value, and Trust with Umayal Palaniappan

Event Highlights: E-Connect 2025 – Power of 50

Event Highlights: E-Connect 2025 – Power of 50

Tackling Service Revenue Leakage in OEMs with Syncron’s Luke Huckerby

Tackling Service Revenue Leakage in OEMs with Syncron’s Luke Huckerby

Sustainability in Service Summit 2024: Highlights from the First Edition

Sustainability in Service Summit 2024: Highlights from the First Edition

Building from Scratch: Shaping Positec’s Spare Parts Management with Anastasia Buyzhina-Ecker

Building from Scratch: Shaping Positec’s Spare Parts Management with Anastasia Buyzhina-Ecker

2025 Strategic Outlook: The Keys to Success in Field Service with Martin Knook, CEO, Gomocha

2025 Strategic Outlook: The Keys to Success in Field Service with Martin Knook, CEO, Gomocha

Aftermarket and Service in Focus: 2024 Review & 2025 Forecast with Lisa Hellqvist

Aftermarket and Service in Focus: 2024 Review & 2025 Forecast with Lisa Hellqvist

Copperberg Select: Sustainability and Service Profitability: 24 September 2026

Copperberg Select: Sustainability and Service Profitability: 24 September 2026

Copperberg Select: Sustainability and Service Profitability: 24 September 2026

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