Panel: Transforming customer and employee experience through connected field service
Kris Oldland, Editor-in-Chief, Field Service News, talks to Rob Ballantyne & Dan Oldridge, Salesforce about connected field service & customer ...
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Tag: Customer Relations
Think Tank Sessions Debrief: Defining Customer Success in the Field Service Sector
Kris Oldland, Marc Tatarsky and Steve Mason reflect on the key themes from a series of Field Service News Think ...
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Think Tank Sessions: Defining Customer Success (2022)
Think Tank Sessions: Defining Customer Success in Field Service Add to Your Personal Library (0) Click Category to Bookmark Public ...
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Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal ...
Read moreDetailsResearch Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)
Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal ...
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Think Tank Sessions: Executive Briefing -Reimagining our Relationship with our Customers (2020)
Think Tank Sessions: Executive Briefing -Reimagining our Relationship with our Customers (2020) Add to Your Personal Library (0) Click Category ...
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COVID Emergency Sessions: Customer-Centricity is Key (2020)
Kris Oldland, Field Service News talks to Nick Frank and Harald Wasserman about the importance of customer centricity in our ...
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Turning knowledge into action for the manufacturing industry.