Feature
Here goes some nice category description. Good for SEO.
Do we need to know our customers better?
Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers...
Expert AMA: Where your digital transformation starts is key
HSO's Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital...
Data brings transparency which brings alignment across the value chain
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss the importance...
How FLS VISITOUR delivers multiple benefits for users
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and...
How can we improve our approach to overcoming bias in STEM
https://youtu.be/Cpx8Dog-xAI How can we improve our approach to overcoming bias in STEM? When we consider that, as an industry, we...
Avoid the digital disconnect: Keep the supply chain flowing with truly end-to-end integrated digitization, right down to the packaging and labelling
Arjun Khanna, Chief Technology & Innovation Officer at Kallik, discusses why cloud-based, end-to-end platforms for operations include labelling and artwork...
The new skill sets that are required by remote service technicians
Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.
To align sustainability goals we must have clear definitions
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discusses why having...
Does servitization require internal structure changes?
An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes...
Connected field service as a tool to empower engineers
Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process...
Turning knowledge into action for the manufacturing industry.