How much did the pandemic impact customer-centricity and digital transformation? FSN Research recently undertook a detailed study in partnership with...

In this third and final excerpt from a recent white paper published by Aquant, we look at the possibilities that...

In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating...

In the first article of a series of excerpts from a recent white paper published by Aquant, we look at...

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn...

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the...

Aquant's Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact...

Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically...

Deliver Service Anytime, Anywhere With Visual Remote Assistance With remote customer assistance, field service organisations can deliver service from anywhere,...

The trend towards adopting remote services has been one that many field service organisations have been embracing, even more so during...