Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational restructure...

The number of unplanned truck standstills can be cut by 80 per cent. This is revealed in a study conducted...

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important...

Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management......

Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In an...

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th...

Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the introduction...

Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology... 1:...

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important...

Upgrading a service management system can be a challenge, but unifying and upgrading multiple systems across a continent? Here’s how...