Do remote service strategies need to be different depending on the industry vertical they are being deployed into?

OverIT Next-Gen FSM Platform 2022 Wave Two

The trade between rugged and CPU no longer exists

March 19, 2024

The trade between rugged and CPU no longer exists https://youtu.be/vewPqr1rZq4 The trade between rugged and CPU no longer exists Kris ...

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Where is the Return on Investment when it comes to remote service strategies?

March 14, 2024

https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America, ...

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Why reliability is the number one driver for rugged

March 12, 2024

Why reliability is the number one driver for rugged https://youtu.be/NyoG968736E Why reliability is the number one driver for rugged Kris ...

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Five Surprises That Could Derail Service Excellence (and How to Avoid Them)

March 8, 2024

Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so ...

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Who is driving the move towards servitization within most organisations?

The technology stack underpinning Konica Minolta’s remote service strategy

March 7, 2024

https://youtu.be/qKxFsr83Q80 The technology stack underpinning Konica Minolta's remote service strategy At the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, ...

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The need to remove business silos to establish effective servitization

Seven Deadly Sins of Field Service Management: #7 Not Going There!

March 6, 2024

https://youtu.be/NS2ilkBeaS4 Seven Deadly Sins of Field Service Management: #7 Not Going There! At the December 2023 Copperrberg Service Academy, Ron ...

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Evolution instead of revolution. Hand turns a dice and changes the word "revolution" to "evolution".

Is the role of rugged computing evolving?

March 5, 2024

Is the role of rugged computing evolving? https://youtu.be/xDM-I5Ch0jU Is the role of rugged computing evolving? Kris Oldland, Editor-in-Chief of Field ...

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OverIT names Monica Simeone as Chief Philanthropy Officer

Is hunger to excel a common trait in veterans?

March 4, 2024

https://youtu.be/g-gTAakhIvk Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within ...

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Why Employee Experience Matters for Customer Satisfaction

What type of customization options can we expect from rugged manufacturers?

March 1, 2024

What type of customization options can we expect from rugged manufacturers? https://youtu.be/c75zE5pcF1c What type of customization options can we expect ...

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