Subscription Models in Manufacturing: Evolving from Product Sales to Outcome Partnerships
Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.
From Outputs to Outcomes: Rethinking Field Service Contracts
Why outcome-based field service contracts are replacing activity-based models—and what leaders need to change to make them work.
Aftermarket Services: From Firefighting to Futureproofing
Discover how aftermarket services are evolving from reactive fixes to structured, subscription-based growth engines.
Strategic Pricing for Sustainability: Your Next Competitive Advantage
Strategic Pricing for Sustainability: Your Next Competitive Advantage Sustainability is no longer a side note—it’s a strategic must. But if ...
Tackling Service Revenue Leakage in OEMs with Syncron’s Luke Huckerby
Are inefficiencies quietly draining your service margins? In this episode of Copperberg Conversations on Manufacturing Matters, Kris Oldland, Editor-in-Chief at ...
Is Your Data Smart Enough to Power the AI You Are Using in Field Service?
The true challenge for organizations is not the AI technology but the ecosystem that supports it, especially the data infrastructure. ...
Sustainability in Service Summit 2024: Highlights from the First Edition
In December 2024, 50 service and aftermarket leaders gathered in snowy Stockholm for the first-ever Sustainability in Service Summit. This ...
Predictive Analytics in Aftermarket Services: Stop Chasing Demand – Start Shaping It
Predictive analytics is revolutionizing aftermarket services by forecasting failures, optimizing inventory, and boosting customer retention. Stay ahead—learn how.
Building from Scratch: Shaping Positec’s Spare Parts Management with Anastasia Buyzhina-Ecker
In this episode of Copperberg Conversations on Manufacturing Matters, Anastasia Buyzhina-Ecker, Spare Parts Manager EMEA at Positec Germany, pulls back ...
The Servitization Blueprint: Overcoming Data Silos and Gaining Holistic Visibility
Discover how breaking down data silos and embracing integrated platforms drive efficiency, customer trust, and profitability for manufacturers.
Turning knowledge into action for the manufacturing industry.