Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the ...

Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.

David Smith, former Group Digital Transformation Director at Amey, discusses how implementing technologies can drive sustainability in the field service ...

David Smith, former Group Digital Transformation Director at Amey, discusses why you need a single source of truth when using ...

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss whether the prevalence of university education has resulted in a field ...

David Smith, former Group Digital Transformation Director at Amey, explains the challenges of aligning two new technologies into one digital ...

Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more ...

David Smith, former Group Digital Transformation Director at Amey, discusses why many field service organizations are not getting the expected ...

Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service ...

Research Debrief: Servitization in a post-pandemic world (Part One) (2023)​ Servitization has been a major area of discussion within our ...