Tag: Internet of Things

Video Report: Is data a fundamental building block of service excellence? (2019)

January 10, 2019

Video Report: Is data a fundamental building block of service excellence? (2019) Add to Your Personal Library (0) Click Category ...

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Feature

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

March 16, 2018

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings ...

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Digital Symposium

Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018)

January 11, 2018

Video Report: Bridging the Gap - The Customer and the Mobile Workforce (2018) Add to Your Personal Library (0) Click ...

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Digital Transformation

Monetising the Impact of the IoT in Field Service

January 5, 2018

Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today - how ...

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Digital Transformation

Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime

November 10, 2017

Digital Twins have a big role to play in field service management and will be essential for creating business intelligence ...

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Digital Transformation

How the Internet of Things will change Field Service

March 24, 2016

James Smith, Research Director for Field Service conference producer for The Field Service Summit, organised by Copperburg explains how the IoT ...

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Digital Transformation

Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)

March 17, 2015

Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries, the rapid rise ...

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