Premium Resources
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021)
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021) https://player.vimeo.com/video/557551017 Add to Your Personal Library (0) Click Category...
Beyond the Data: Benchmarking the New Normal from Year Zero
Beyond the Data: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark...
Research Debrief: Benchmarking the New Normal – Part One (2021)
Part One of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal...
Research Debrief: Benchmarking the New Normal – Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal...
Research Report: Benchmarking the new normal from year zero (2020)
Research Report: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark Public...
Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Steve Zannos, Electrolux to...
Interview: The Core Principles of Leveraging the Blended Workforce. FT. Samir Gulati & Frank Gelbart, ServicePower (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined by Frank Gelbart and Samir Gulati of ServicePower to discuss the blended...
Interview: Making the Blended Workforce an Effective Tool for Delivering Service Excellence. Ft. Chris Jessop, Ideal Boilers (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Jessop, Ideal Boilers...
Interview: When the Blended Workforce Model is Right for Field Service. Ft. Adam Gordon, Ericsson (2020)
Kris Oldland, Field Service News talks to Adam Gordon, Ericsson about the challenges and benefits of the blended workforce for...
Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020)
Think Tank Sessions: Executive Briefing - Servitization: Challenge and Opportunity (2020) Add to Your Personal Library (0) Click Category to...
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