Making Servitization Happen: Building the Value Proposition
December 5, 2025
Making Service Visible, Making It CountÂ
November 6, 2025
Rethinking Industrial Pricing for Sustainable Profitability Kris Oldland, Editor-in-Chief, reflects on the recent Copperberg White Paper, Checkmate: Winning Strategies for...
https://www.youtube.com/watch?v=euIGHCsGQ-c eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of...
A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became...
https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America,...
Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so...
https://youtu.be/qKxFsr83Q80 The technology stack underpinning Konica Minolta's remote service strategy At the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr,...
https://youtu.be/NArapuCbDYs Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At...
https://youtu.be/WVXBheAIWUE The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy,...
https://youtu.be/rv1a9ENGdC0 Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg...
https://youtu.be/gFJ8gGotWeY Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg...