Kris Oldland talks to Aquant’s Sidney Lara to find out more about this critical area of modern service excellence.
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return...
In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure...
There appears to be something of an emerging dichotomy in these embryonic conversations around the new normal of service delivery....
In a world suddenly far mare accepting of remote services, as we pivoted to a remote-first default out of necessity,...
Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, analyses the five global trends that will drive the future of...
In times of economic turndown, we have consistently seen service revenues become the backbone of recovering economies. Indeed, many point...
In the next Executive Briefing within this series, we will be looking more firmly at what the new normal of tomorrow...
We have built the foundations for connected field service, now we must begin to actually use it
Maintaining Service Standards Across a Dealership Network As part of our partnership with Field Service Asia and just ahead of...
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