Digital Symposium
Interview: Making the Blended Workforce an Effective Tool for Delivering Service Excellence. Ft. Chris Jessop, Ideal Boilers (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Jessop, Ideal Boilers...
Interview: When the Blended Workforce Model is Right for Field Service. Ft. Adam Gordon, Ericsson (2020)
Kris Oldland, Field Service News talks to Adam Gordon, Ericsson about the challenges and benefits of the blended workforce for...
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020)
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020) https://vimeo.com/467442808 Add to Your Personal Library (0) Click Category to Bookmark Public Category Private...
PANEL DISCUSSION: The Road to Recovery US Edition (2020)
Kris Oldland, Field Service News, hosts an expert panel of US-based experts to discuss what COVID recovery will look like...
PANEL DISCUSSION: The Road to Recovery – EMEA Edition (2020)
Kris Oldland, Editor-in-Chief, hosts an expert panel of EMEA-based experts to discuss what COVID recovery will look like for the...
COVID Emergency Sessions: Capacity Planning in a Pandemic (2020)
Kris Oldland, Field Service News is joined by the team from the Forum to discuss capacity planning in the pandemic
COVID Emergency Sessions: Customer-Centricity is Key (2020)
Kris Oldland, Field Service News talks to Nick Frank and Harald Wasserman about the importance of customer centricity in our...
Interview: Artificial Intelligence as a tool for service triage (2020)
Artificial Intelligence as a tool for service triage (2020) Add to Your Personal Library (0) Click Category to Bookmark Public...
COVID Emergency Sessions: Augmented Reality Best Practice (2020)
Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field...
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020)
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020) Add to Your Personal Library (0) Click Category to...
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