Across capital-intensive industries, the economics of rotating equipment are shifting. The traditional focus on selling robust machines, spare parts, and ...

Field service engineering is drifting towards a structural crisis. The warning signs have been visible for decades—an ageing workforce, an ...

For manufacturers and service-intensive organizations, field service is where brand promises collide with operational reality. When disruption hits—whether in the ...

For years, manufacturers have treated digital and physical sales as parallel tracks: e-commerce, portals, and configurators on one side; field ...

Manufacturers are rapidly moving beyond the sale of physical assets towards integrated offerings that blend equipment, software, and long-term service ...

Photo: Freepik

The past year was one of reflection and learning for the aftermarket and service industry. Beyond the buzzwords and big ...

How do manufacturers turn customer insight into a value proposition that drives growth and reshapes the business model? Nick Saraev ...

How sustainable spare parts planning boosts efficiency, cuts emissions, and supports ESG goals.

Discover how breaking down data silos and embracing integrated platforms drive efficiency, customer trust, and profitability for manufacturers.