Making Servitization Happen: Building the Value Proposition
December 5, 2025
Making Service Visible, Making It CountÂ
November 6, 2025
https://youtu.be/rv1a9ENGdC0 Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg ...
Read moreDetailshttps://youtu.be/gFJ8gGotWeY Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg ...
Read moreDetailshttps://youtu.be/3iLdyzSYr74 The organizational structure Konica Minolta adopted when rolling out remote service At the December 2023 Copperrberg Service Academy, Izzy ...
Read moreDetailshttps://vimeo.com/890805743 Can we centralize decentralization? There are benefits and challenges to both the centralized and decentralized approaches to field service ...
Read moreDetailshttps://vimeo.com/890807278 The strategic importance of centralizing decentralization There are benefits and challenges to both the centralized and decentralized approaches to ...
Read moreDetailshttps://vimeo.com/890804362 Do remote tools empower decentralized service There are benefits and challenges to both the centralized and decentralized approaches to ...
Read moreDetailshttps://vimeo.com/890804931 Why globalization and centralization are not the same There are benefits and challenges to both the centralized and decentralized ...
Read moreDetailshttps://vimeo.com/890806783?share=copy The importance of autonomy in the field There are benefits and challenges to both the centralized and decentralized approaches ...
Read moreDetailshttps://vimeo.com/890805743 The key benefits of centralization There are benefits and challenges to both the centralized and decentralized approaches to field ...
Read moreDetailsInterview: Centralizing Decentralization, ft. Martin Knook, CEO, Gomocha https://vimeo.com/893093467 There are benefits and challenges to both the centralized and decentralized ...
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