The ServiceMax platform enables operational excellence, while promoting better customer service and business growth.

While the tools for remote service were being leveraged by some forward-looking organisations and championed by many analysts in the ...

The partnership extends Konica Minolta’s use of its acclaimed remote visual support tool AIRe Link on smartphones and tablets for ...

We hear from Martin McLean, Konica Minolta, about the practicalities of day to day use of AIRe Link solution they ...

In the second in a series of essays for service leaders we explore the skill-sets required of tomorrow's field service ...

In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for ...

White Paper: CTRL ALT DELETE - Time to reboot field service? ​ This paper is available exclusively for FSN PRO ...

In the first in a series of essays for service leaders we ask what remote service means in the new ...

We take a pragmatic look at the day to day use of remote service tools as we speak to Martin ...

Industrial Safety Manifesto offers a blueprint for industry, government, and civil society to tackle the global industrial safety challenge that ...