- it is all about solutions not about man hours and spares and it should includes a transfer of risk.
- get closer together with the customer – tie up with customer and create a win-win
- innovation often is driven from customer ideasCould only watch the short video – could not log-in to vimeo.
Marco-Interview: From Product to Service – ft. Shaun West – 19/06/23
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Turning knowledge into action for the manufacturing industry.