News
Latest news from the industry:
The disconnect that is damaging digital transformation in field service
https://youtu.be/YypyQviQfeo How the workforce shortage in field service is driving the need for digital transformation At the 2023 Copperberg Power...
What are the leadership skills of veterans?
https://youtu.be/2w3CSEW1BqI What are the leadership skills of veterans? As we continue to face an aging workforce crisis within the global...
Is it the business’s role to assign mentors?
https://youtu.be/bxEsub0vB4g Is it the business's role to assign mentors? When we consider that, as an industry, we are facing a...
The organizational structure Konica Minolta adopted when rolling out remote service
https://youtu.be/3iLdyzSYr74 The organizational structure Konica Minolta adopted when rolling out remote service At the December 2023 Copperrberg Service Academy, Izzy...
How do we encourage women into engineering
https://youtu.be/ApqCjdpLdTA The business case for fixing gender equality When we consider that, as an industry, we are facing a global...
Seven Deadly Sins of Field Service Management: #1 Not developing a growth mindset
https://youtu.be/haV7480qzow Seven Deadly Sins of Field Service Management: #1 Not developing a growth mindset At the December 2023 Copperrberg Service...
The different dynamic of field work in the military
https://youtu.be/oXVC12rC6fY The different dynamic of field work in the military As we continue to face an aging workforce crisis within...
The business case for fixing gender equality
https://youtu.be/6qn80izT8NE The business case for fixing gender equality When we consider that, as an industry, we are facing a global...
Durabook Announces Addition of Windows 11 Secured-core PC to its Mobile Rugged Computing Portfolio
The Durabook S15 Rugged Laptop and U11I Rugged Tablet with advanced Windows 11 security are immediately available to protect sensitive...
What have the Jetsons, Gartner and an ‘AI Wingman’ all got in common?
Dave Hart, Managing Partner at Field Service Associates blends the world of 50's Cartoons, Advanced Service Strategies and AI and...
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