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Latest news from the industry:
What type of customization options can we expect from rugged manufacturers?
What type of customization options can we expect from rugged manufacturers? https://youtu.be/c75zE5pcF1c What type of customization options can we expect...
Do remote service strategies need to be different depending on the industry vertical they are being deployed into?
https://youtu.be/NArapuCbDYs Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At...
Do we need to do more to attract veterans into field service?
https://youtu.be/KJlWgLR5qtE Do we need to do more to attract veterans into field service? As we continue to face an aging...
How will digital transformation change our technology requirements?
How will digital transformation change our technology requirements? https://youtu.be/TYvZzBFlN5E How will digital transformation change our technology requirements? Kris Oldland, Editor-in-Chief...
Durabook Expands Rugged Tablet Portfolio with ATEX-Certified Models for Explosive Environments
New R8-EX and U11I-EX Windows 11 tablets enable businesses to meet stringent safety requirements for use in hazardous applications such...
Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication
https://youtu.be/XVkEe5MBXeg Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication At the December 2023 Copperrberg Service Academy, Ron...
The importance of connecting with our field service techs
https://www.youtube.com/watch?v=21mqle6b9TE The importance of connecting with our field service techs When we consider that, as an industry, we are facing...
The common threads that have been successful in remote service have followed
https://youtu.be/WVXBheAIWUE The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy,...
Defending the additional costs of rugged devices
Defending the additional costs of rugged devices https://youtu.be/XK1jCZrYkuA Defending the additional costs of rugged devices Kris Oldland, Editor-in-Chief of Field...
Why are so many companies still waiting to take their first steps into digital transformation?
https://youtu.be/9XoPMT-ng9U Why are so many companies still waiting to take their first steps into digital transformation? At the 2023 Copperberg...
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