News
Latest news from the industry:
Sociable Couriers win customer attention and loyalty
As part of our #FSN10 anniversary celebrations we revisit this article where we explored the impact of social media in...
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Service & Operations Excellence” in-person event on 28th January 2025 – SPECIAL OFFER
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior...
Why going green is vital for the logistics industry
As part of our #FSN10 anniversary celebrations we look at an early argument for sustainability in the service supply chain...
The Powerful Convergence of Digitalization and Servitization Transforming Manufacturing
The Convergence of Digitalization and Servitization The manufacturing industry is evolving rapidly as digitalization and servitization converge. Discover how this...
How to leverage self-service portals in B2B ecommerce
Customer Self-Service Portals: The Next Frontier in B2B eCommerce Discover why customer self-service portals are reshaping B2B eCommerce. From streamlined...
6 Critical Trends Transforming Pricing in the Manufacturing Industry
The Future of Pricing in Manufacturing: Six Trends You Can’t Ignore As Industry 5.0 redefines manufacturing, pricing strategies are evolving...
Is Sustainability in Spare Parts Management the Ultimate Imperative?
Sustainability in Spare Parts Management: The New Imperative for Value Creation Sustainability in spare parts management is no longer optional....
The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models
Servitization is transforming manufacturing in 2025. Discover how IoT, AI, and data analytics enable outcome-based services and reshaping industry.
#FSN10 – Field Service News live at Service Management Expo 2014 – Simon Spriggs, Exel Computer Systems
As we delve back into the FSN archives for our #FSN10 10th Anniversary celebrations we take a look at some...
The start of something big… Field Service News issue one
As part of our #FSN10 anniversary celebrations this week we look back to the very beginning with the announcement of...
Turning knowledge into action for the manufacturing industry.