Service Leadership
How to Make Tough Decisions Around Prioritisation in Field Service Operations
Louise Murton, UK Service Director at BAXI Heating, discusses how to make tough decisions in field service operations.
Syncron Strengthens Leadership Team Amid Strong Growth, Appoints New CFO and CTO
Daniel Rosenthal joins Syncron as CFO to accelerate the evolution of Syncron’s operating model; Vatsan Govindarajanas as CTO to drive...
Making our Field Technicians Feel Comfortable and Safe at Work
Alan Holt discusses the challenges of keeping field technicians safe during the pandemic and how communicating with his team has...
Seeking the Balance Between the Old and New Worlds of Field Service Operations After the Pandemic
Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.
Is There a Secret Ingredient in the Fujifilm corporate DNA?
Is There a Secret Ingredient in the Fujifilm corporate DNA? In October 2021, Field Service News hosted the inaugural European...
What Does Great Leadership Look Like Within Field Service Operations?
Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.
What Can We Take from the Pandemic Forward into the New Normal of Field Service?
What Can We Take from the Pandemic Forward into the New Normal of Field Service? In October 2021, Field Service...
IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%
IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with...
Leo Perrotta becomes OverIT’s new Chief Customer Success Officer
Ashok Leyland in Partnership with Syncron to Propel Industrial IoT Transformation for Predictive Vehicle Maintenance Ashok Leyland in Partnership with...
Understanding your profit and loss statement
Understanding your profit and loss statement Are you a new service manager and that first P&L has landed on your...
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