Service Leadership
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Service & Operations Excellence” in-person event on 28th January 2025 – SPECIAL OFFER
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior...
The start of something big… Field Service News issue one
As part of our #FSN10 anniversary celebrations this week we look back to the very beginning with the announcement of...
Syncron Appoints Claire Rychlewski as Chief Revenue Officer
Syncron, the leading provider of aftermarket service lifecycle management (SLM) solutions, announced that Claire Rychlewski has joined the Syncron executive...
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior...
Field Service Forum After Hours 24: Alvaro Pombo, TrueContext
https://youtu.be/cgkH-7wBz1A Field Service Forum After Hours 24: Alvaro Pombo, TrueContext Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at...
Field Service Forum After Hours 24: Clinten van der Merwe, Tomra
https://youtu.be/_DjyxZKyOVU?si=c7RXxG7YkUq3YUOq Field Service Forum After Hours 24: Clinten van der Merwe Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment...
Seven Deadly Sins of Field Service Management: #7 Not Going There!
https://youtu.be/NS2ilkBeaS4 Seven Deadly Sins of Field Service Management: #7 Not Going There! At the December 2023 Copperrberg Service Academy, Ron...
Is hunger to excel a common trait in veterans?
https://youtu.be/g-gTAakhIvk Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within...
Do we need to do more to attract veterans into field service?
https://youtu.be/KJlWgLR5qtE Do we need to do more to attract veterans into field service? As we continue to face an aging...
Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication
https://youtu.be/XVkEe5MBXeg Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication At the December 2023 Copperrberg Service Academy, Ron...
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