Field Service

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Field Service Forum After Hours 24: Michael Berkowsky, Evora IT Solutions

August 1, 2024

https://youtu.be/DneJQHOp9oI Field Service Forum After Hours 24: Michael Berkowsky, Evora IT Solutions Kris Oldland, the Editor-in-Chief at Copperberg, takes a...

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Field Service Forum After Hours 24: Jeff Nieze, Baxter Planning

July 31, 2024

https://youtu.be/Fz_SxY_4HRw Field Service Forum After Hours 24: Jeff Nieze, Baxter Planning Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment...

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Rethinking Industrial Pricing: A Fresh Perspective to Sustainable Profit

July 2, 2024

Rethinking Industrial Pricing for Sustainable Profitability Kris Oldland, Editor-in-Chief, reflects on the recent Copperberg White Paper, Checkmate: Winning Strategies for...

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eConnect After Hours 24: Olivier Gill, Exclusive Networks

April 22, 2024

https://www.youtube.com/watch?v=euIGHCsGQ-c eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of...

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FSN Archives: Understanding Servitization with Rolls Royce

April 19, 2024

A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became...

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Where is the Return on Investment when it comes to remote service strategies?

March 14, 2024

https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America,...

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Five Surprises That Could Derail Service Excellence (and How to Avoid Them)

March 8, 2024

Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so...

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The technology stack underpinning Konica Minolta’s remote service strategy

March 7, 2024

https://youtu.be/qKxFsr83Q80 The technology stack underpinning Konica Minolta's remote service strategy At the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr,...

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Seven Deadly Sins of Field Service Management: #7 Not Going There!

March 6, 2024

https://youtu.be/NS2ilkBeaS4 Seven Deadly Sins of Field Service Management: #7 Not Going There! At the December 2023 Copperrberg Service Academy, Ron...

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