SIT Group has chosen the OverIT solution for providing real-time support to technicians and for enabling knowledge sharing to pass...

SACMI chose OverIT to dispatch technicians, empowering them and their customers with AR-collaboration features while utilizing head-mounted tablets. SACMI connects...

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

Chris Hird, Field Service News, discusses what the emerging right to repair movement will mean for the field service sector

OverIT announced the appointment of Enrico Leopardi as Senior VP Sales EMEA. He will lead the company's EMEA sales organization,...

Kris Oldland, Marc Tatarsky and Steve Mason discuss the challenges around defining customer success in a horizontal field such as...

What Can We Take from the Pandemic Forward into the New Normal of Field Service? In October 2021, Field Service...

The pandemic accelerated our adoption of remote-first service, but was not the primary driver The #FSN20 is Field Service News’...

Defining Servitization Before looking at the question of, is servitization dependent on being OEM owned we discussed what does servitization...

How do we tackle diversity within our field engineering workforce? The #FSN20 is Field Service News' annual celebration of excellence,...