Digital Transformation

Content that is about digital transformation in the field service industry

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The organizational structure Konica Minolta adopted when rolling out remote service

January 25, 2024

https://youtu.be/3iLdyzSYr74 The organizational structure Konica Minolta adopted when rolling out remote service At the December 2023 Copperrberg Service Academy, Izzy...

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a sense of science and technology abstract graphics.

Conclusion: Centralising Decentralisation for Next-Gen FSM Systems

November 30, 2023

Conclusion: Centralising Decentralisation for Next-Gen FSM Systems In this concluding feature in this series of article from a paper published...

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Binoculars or telescope on top of skyscraper at observation deck to admire the city skyline at sunset.Telescope located on the Beijing Olympic Tower

Envisioning Next-Gen Platform Capabilities for Centralizing Decentralization

November 23, 2023

Capabilities for Centralizing Decentralization Envisioning Next-Gen Platform Capabilities for Centralizing Decentralization In this article from a series of papers from...

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Leveraging Modern Knowledge Management Tools within a Next-Gen FSM System

November 16, 2023

Leveraging Modern Knowledge Management Tools within a Next-Gen FSM System In this article from a series of features taken from...

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What have the Jetsons, Gartner and an ‘AI Wingman’ all got in common?

November 13, 2023

Dave Hart, Managing Partner at Field Service Associates blends the world of 50's Cartoons, Advanced Service Strategies and AI and...

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Japanese Rock Garden, Rock Garden, Summer, Yin Yang Symbol, Nature, tranquility

The Path Forward: Harmonizing Global Teams

November 9, 2023

The Path Forward: Harmonizing Global Teams The Path Forward: Harmonizing Global Teams The Path Forward: Harmonizing Global Teams In the...

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Servitization Series: Conclusion and Reflective Points

November 7, 2023

Servitization Series: Conclusion and Reflective Points In this series of articles that are serialised from an exclusive new Field Service...

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Coresystems Launches InsightLoop to Revolutionize Field Service Management with AI

November 3, 2023

With AI becoming an increasingly important factor in field service operations what impact could Coresystems new solution have on our...

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Abstract blurred business background of skyscrapers and IT

The Challenges of Globalization and Centralization

November 2, 2023

The Challenges of Globalization and Centralization The Challenges of Globalization and Centralization In the relentless pursuit of centralization, field service...

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