Digital Transformation
Content that is about digital transformation in the field service industry
The Technology That Matters For the Future of Field Service
As we begin to emerge out of the pandemic the one significant positive that we can harness is the sustained...
The barriers preventing asset data flow
The barriers preventing asset data flow Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer,...
IFS positioned as a Leader in IDC MarketScape for Worldwide Manufacturing Service Life-Cycle Management 2022 Vendor Assessment
IFS is recognized for its strong ecosystem and for capabilities that support an enterprise-wide service transformation. IFS, the global cloud...
Research – What Are We Potentially Sacrificing in a Remote First Approach?
In this next feature in our series analysing an exclusive Field Service News Research project run in partnership with Salesforce we now...
How to Solve Customer Experience Gaps, Plus Other Key Findings From the Aquant 2022 Benchmark Report
The last two years were extremely difficult for the service industry—and not just because of the pandemic. While COVID-19 played...
Opportunity or Threat?
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies. How crucial...
How Can We Define Advanced Services
Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr....
Where Does the Value of Digitalisation Lie?
It is almost impossible to hold any business conversation for too long before the words digitalisation, or digital transformation are uttered....
The granularity of asset data
The granularity of asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax...
Post Script: A few questions for reflection on how IoT could improve your service operations
Post Script: A few questions for reflection on how IoT could improve your service operations In this series, we have...
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