How field service organisations see the data they receive from assets in the field In a changing world of operations...

Digitalization and Disruption - the begining of the journey or the end? The world changed in 2020 beyond all recognition....

Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...

What does it take to make customer experience a top priority in today's service industry? Aquant has launched the Service...

Are we pushing at an open door when it comes to establishing truly connected field service? In a changing world...

Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are...

The economies of the world have reached a turning point, seeing the unfortunate loss of lives, affected health, and the...

Will regulatory pressures drive further adoption of connected field service? In a changing world of operations and technology, two key...

The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with...

Kris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool...