Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver...

Discover why servitization should be seen as a flexible spectrum of service offerings tailored to client needs, rather than just...

Research Debrief: Servitization in a post-pandemic world (Part One) (2023)​ Servitization has been a major area of discussion within our...

HSO's Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of...

HSO's Kevin Brown Explains The "Field of Dreams Failure' In Digital Transformation which highlights why so Many Digital Transformation Projects...

HSO's Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May...

HSO's Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject...

HSO's Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital...

Access this exclusive FSN Research report, in partnership with HSO, where we ask did the pandemic kill servitization or make...

The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.