Standard BI Tools Aren’t Foolproof
In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating...
In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at...
Aquant Launches New AI Tool, Service Insights
Aquant's Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact...
4 Solutions For Effectively Building The New Service Workforce
In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for...
Two Major Service Challenges to Overcome
Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper...
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021)
The Service Leader's Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021) Today’s service workforce is undergoing a...
Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions
Aquant is hosting Service Leaders Spring Break from March 22 - March 25, 2021.
Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce
Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce This final excerpt from a recent...
What KPI Measurement Does and Doesn’t Tell Us
What KPI Measurement Does and Doesn’t Tell Us In a new series of excerpts from a recent white paper published...
Why Service Leaders Need To Think About Standard KPIs In New Ways
Why Service Leaders Need To Think About Standard KPIs In New Ways In a new series of excerpts from a...
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