https://youtu.be/NArapuCbDYs Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At ...

https://youtu.be/KJlWgLR5qtE Do we need to do more to attract veterans into field service? As we continue to face an aging ...

https://youtu.be/XVkEe5MBXeg Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication At the December 2023 Copperrberg Service Academy, Ron ...

https://www.youtube.com/watch?v=21mqle6b9TE The importance of connecting with our field service techs When we consider that, as an industry, we are facing ...

https://youtu.be/WVXBheAIWUE The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy, ...

https://youtu.be/9XoPMT-ng9U Why are so many companies still waiting to take their first steps into digital transformation? At the 2023 Copperberg ...

https://youtu.be/o4cRK9-7n7c Seven Deadly Sins of Field Service Management: #5 Not being data-driven At the December 2023 Copperrberg Service Academy, Ron ...

https://youtu.be/Pcz9VGFOuRk The role of technology partners in change management At the 2023 Copperberg Power of 50 Aftermarket meeting in Copenhagen, ...

https://youtu.be/EkIwEKFBmk0 Are we actually defining the profile of our service engineers? As we continue to face an aging workforce crisis ...

https://youtu.be/rv1a9ENGdC0 Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg ...