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Home Field Service FSM Technology

TomTom Telematics pilots connected cars

TomTom Telematics is using its fleet management expertise to develop connected car services. The first pilot is with a leading European vehicle importer.

In a national pilot across Holland, leading European car importer Pon’s Automobiel Handel will deploy connected car technology to deliver real-time information about their vehicles’ status and performance to customers and dealerships.  The company will use TomTom Telematics’  cloud-based services platform and its mobile app development expertise that draws upon vehicle dashboard information.

“TomTom Telematics has more than 15 years of experience providing data insights for fleet management,” said Thomas Schmidt, Managing Director. “Developments in connected car technology are now opening up new opportunities for us to underpin innovative solutions for consumers and the wider automotive industry.”

The partnership with Pon will enable car owners to receive feedback and advice about their vehicles on their smartphones – from dashboard indicators, driver performance information, mileage and battery level to car location and door-lock status. Alongside many other features, driver score rankings will allow for competition between drivers and help them to save fuel, drive more safely.

Car engine status and maintenance information can also be made available to dealerships, if authorised by the car owner. This will allow drivers to select their preferred dealer for all their vehicle service requirements and provides dealers with more opportunities to liaise with customers and improve service standards.

“The market-leading advancements TomTom Telematics is offering in cloud services for the connected car are enabling us to raise the bar in customer support and takes service provision from our dealerships to a whole new level,” said Pon Service Director, Tjeerd Tuitel.

Schmidt added: “We are proud to add telematics to the navigation products TomTom already offers the automotive industry and look forward to growing our collaborations with industry partners to use our robust platform and connected car technology to improve company service levels, road safety, sustainability and the driver experience.”

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