In this excerpt from that full length interview the two discuss how different engineers and technicians, even within the same ...

e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to meet ...

While the tools for remote service were being leveraged by some forward-looking organisations and championed by many analysts in the ...

In the latest release of IFS Cloud, many features are aimed at making it easier and faster for customers to ...

White Paper: CTRL ALT DELETE - Time to reboot field service? ​ This paper is available exclusively for FSN PRO ...

The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.

Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the ...

The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.

Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.

R8 is the world’s only fanless 8” fully rugged tablet with 12th Gen Intel® Core™ processors, offering a unique combination ...