Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or ...

Kris Oldland, Editor-in-Chief, Field Service News, and Sidney Lara, Service Principal at Aquant, discuss the key findings of Aquant's Benchmark ...

HSO's Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject ...

Jeremy Squire outlines why it is critical that our industry continues to embrace leading edge technology as we look towards ...

We discuss whether it is possible to define what effective use of data means

Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.

HSO's Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital ...

Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss the importance ...

Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and ...

Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.