News

Digital transformation agendas tend to converge around seamless e-commerce, customer-centric UX, advanced pricing, and omnichannel engagement. Yet one critical element...

As manufacturers accelerate servitization and outcome-based business models, the weakest link in many aftermarket relationships is no longer the technology...

Industrial manufacturers increasingly talk about transformation in terms of digitalisation, sustainability, and servitization. Yet one of the most powerful levers...

Industrial companies have spent the last decade discussing digital transformation. Yet many digital initiatives have yet to yield measurable commercial...

Across manufacturing, spare parts operations are under pressure from multiple directions: aging installed bases, volatile supply chains, escalating customer expectations,...

Across industrial manufacturing, spare parts are no longer a logistical afterthought; they are becoming a strategic sensor network. Every component...

Industrial eCommerce is entering a decisive new phase.

Manufacturers are rapidly moving beyond the sale of physical assets towards integrated offerings that blend equipment, software, and long-term service...

Smart parts pricing sets costs based on real-world factors like demand, competition, and inventory movement. Instead of only adding a...

The past year was one of reflection and learning for the aftermarket and service industry. Beyond the buzzwords and big...