Data from Webfleet, Bridgestone’s globally trusted fleet management solution, reveals that European fleets using EVs have cut their carbon emissions...

Izzy Sanchez, Konica Minolta USA, talks about customer adoption and acceptance of remote service.

We hear from Justin Konopaske, Director of Industry Solutions, about how field service companies can turn to their solution providers,...

Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or...

In this final feature from a recent FSN Research paper, sponsored by HSO, we ask if servitization is dependent on...

Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.

Arjun Khanna, Chief Technology & Innovation Officer at Kallik, discusses why cloud-based, end-to-end platforms for operations include labelling and artwork...

Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.

An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes...

What approaches are companies taking in terms of strategically developing their servitized solution? We analyse this in the new feature...