What do we need the next generation of field service leaders to understand?
Experts from Aquant, Salesforce, ServiceMax and Syncron give us their perspective on this complex topic.
Think Tank Sessions: What is effective data use in field service?
Access the exclusive Field Service News Think Tank Sessions Executive Briefing report as we reflect on a very robust conversation ...
Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers
Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.
Durabook Launches First Fanless 8” Fully Rugged Tablet With Intel® 12th Gen CPU
R8 is the world’s only fanless 8” fully rugged tablet with 12th Gen Intel® Core™ processors, offering a unique combination ...
How Can We Define Advanced Services
Prof Dr Shaun West, University of Lucerne, joined us on the Field Service News Digital Symposium and provided his perspective ...
How to prevent “quiet-quitting” in the field service industry
Learn how, with a little help from technology, service leaders can increase workforce engagement and prevent "quiet-quitting" in their teams.
The Role of Co-Creation in Servitization Strategies
Shaun West discusses with Kris Oldland the vital role of co-creation in achieving successful servitization and, how without some level ...
In an age of disruption, how do we meet today’s and tomorrow demands simultaneously?
Sarah Brettle, Ford, discusses how the automotive industry must meet service demands today while planning for tomorrow as it moves ...
Interview: From Product to Service – ft. Prof Dr Shaun West
Prof Dr Shaun West joins Kris Oldland to discuss a wide range of topics related to servitization and advanced services.
Make the decision easy for your CFO and you will get the investment you need
Make the decision easy for your CFO and you will get the investment you need The #FSN20 is Field Service ...
Turning knowledge into action for the manufacturing industry.