What technology is empowering servitization?
In this final feature from a recent FSN Research paper, sponsored by HSO, we ask if servitization is dependent on ...
The data in remote service offers powerful transparency
Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.
Selling Service: Inside Philips’ Unconventional Team Structure
Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective ...
Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research
IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas ...
Do we need to know our customers better?
Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers ...
Expert AMA: Where your digital transformation starts is key
HSO's Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital ...
Data brings transparency which brings alignment across the value chain
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss the importance ...
OverIT names Monica Simeone as Chief Philanthropy Officer
OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy ...
How FLS VISITOUR delivers multiple benefits for users
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and ...
How can we improve our approach to overcoming bias in STEM
https://youtu.be/Cpx8Dog-xAI How can we improve our approach to overcoming bias in STEM? When we consider that, as an industry, we ...
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