Service Management in the Cloud – The $120bn Question
The Cloud. Can you really avoid it? The cloud market is expected to grow to $121 billion dollars in 2015, ...
Three questions to ask yourself now about your Field Service Organisation… before 2014 is another Auld Lang Syne…
December. That last few weeks before we flip to a clean page, create those New Year’s Resolutions, and generally begin ...
A Helping Hand For Santa to Deliver 120M Presents
24/12/2014 10:31 Service Management software providers and scheduling experts IFS have looked at the numbers donr the calculations and identified ...
Seeing the Wood from the Trees; A Framework for Successful Service Transformation
You may or may not have spotted it but over the course of the year in my series of features ...
Mobile worker empowerment
14/11/2014 11:47 The second advert for Trimble Field Service Management's latest mobile workforce platform 'Work Management' contains the same quirky humour as ...
Lincoln Property Solutions enlists Tesseract Service Centre to manage its systems
Lincoln Property Solutions Ltd, a Properties Management Service company in Basingstoke, Hampshire, has selected Tesseract Service Centre to manage its ...
Trimble Horizon—a New Cloud Platform for Field Service Management
Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the core platform for ...
The skills tomorrow’s field service engineer will need…
From Tesla’s electric cars to Siemens’ MRI machines, high-tech devices gather all kinds of data to indicate equipment health. Is the equipment ...
Understanding and applying effective Change Management: Part One – What is Change Management?
The case for implementing a modern field service solution is well documented, the benefits clear and tangible. However the road ...
How we create our future – Services in Rolls Royce
Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s ...
Turning knowledge into action for the manufacturing industry.