ServicePower becomes a ThingWorx partner
ServicePower Technologies Plc has joined the ThingWorx partner program as a certified partner. ThingWorx is a leading rapid application development ...
Building a virtual knowledge base your field service techs will actually use
Best practices for knowledge sharing in field service are understood but too few companies are allocating the necessary resources, warns ...
What Does a Toddler, a Grandmother, and a Technician have in common?
Aberdeen's Aly Pinder explores the all pervasive nature of the modern mobile and its impact on field service
All van drivers must turn semi-pro
Light Commercial Vehicles (LCVs) are the lifeblood of the UK economy - it's a sentiment we hear quoted all the ...
Industry Leaders: Marne Martin, ServicePower: Part 1
Our Industry Leaders interviews series continues with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with ServicePower CEO ...
SGN targets £1 million savings with improved driver behaviour
UK gas distribution company SGN expects to save about £1million by implementing a driver performance improvement programme across its 2,000-strong ...
Consumers say Fix It First Time
Study links high customer satisfaction with service providers who fix it on the first visit A study commissioned by Trimble ...
Engineers are van drivers too
Reducing fuel costs and improving road safety in service organisations means convincing engineers they are drivers as well as engineers, ...
Field Service News @ Service Management Expo – Stuart Brunger, Magenta
Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must ...
Research Report: Field Service, Mobility & The Cloud (Part One)
Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service ...
Turning knowledge into action for the manufacturing industry.