The gig economy can play a huge part in helping field service companies meet increasing demand. Yet when we discuss the economy the conversation often centres around millennials and Generation Z, yet for field service, in particular, there is a wealth of more mature gig-workers that can add expertise, experience and excellence to your field service operations.

Often it is the field service manager or director who can see the benefits of upgrading or replacing a field service management solution long before their executive team catch up. In this series, we look at three core arguments that can be used to ensure that investment is made.

Kris Oldland is joined by Doug Lacy, President of Pivital and Mynul Khan, CEO Field Nation as they explore the ways in which the field service workforce is rapidly evolving and they discuss how field service companies can harness the growing potential of the gig economy and 3rd party labour.