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Field Service News Documentaries bring you in-depth knowledge and insight around key areas of field service operations featuring interviews with leading thinkers from both senior industry practitioners as well as key solutions providers and presenting this information in an engaging yet highly educational format unlike anything else in our sector.

Forthcoming documentaries that are currently in production for 2021 include: 

  • The Rapid Rise of Remote Service

  • Empowering women within the field service sector

  • Servitization: Past, Present, Future

  • Field Service 3.0: The Next Iteration

FSN Premium subscribers and FSN Elite Members get full access to all of our documentaries in our archive and advanced screenings on all new releases.

We also offer a free-forever subscription which provides time-limited access to 6 premium resources a month. 

To subscribe or find out more about the other subscription benefits available on our various subscription tiers  visit

Alternatively, if you would prefer to access this content without subscribing all FSN Premium resources are available in our store which is available @

Documentary: The Blended Workforce and the New Normal of Field Service

Field Service News in partnership with ServicePower explore the role of the blended workforce in the field service sector and speak to leading industry experts from Electrolux, Ericsson and Ideal Boilers to find out the benefits, challenges and opportunities of this flexible workforce model.

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Documentary: Three Core Arguments to Gain Investment in Field Service Management Systems

Often it is the field service manager or director who can see the benefits of upgrading or replacing a field service management solution long before their executive team catch up. In this series, we look at three core arguments that can be used to ensure that investment is made.

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Documentary: Building a 21st Century Field Workforce

Kris Oldland is joined by Doug Lacy, President of Pivital and Mynul Khan, CEO Field Nation as they explore the ways in which the field service workforce is rapidly evolving and they discuss how field service companies can harness the growing potential of the gig economy and 3rd party labour.

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