Welcome to the software & applications section of the Field Service Directory. In this section you will find companies in the following areas of speciality You can click the links in this list to jump to the relevant section:
- Field Service Management and scheduling
- Augmented Reality and remote assistance apps
- Mobile Device Management and App Development
Want to know more about these companies without trawling through the entirety of their websites?
For our providers with premium listings you can click on the ‘find out more about…’ link to find an overview of their solution, video, customer testimonies, key verticals they operate in, case studies from their clients and a library of articles posted by their leading personnel.
PLUS! If you use an internet phone system such as Skype or are browsing on a smart phone you can even give them a quick call by simply clicking on the phone number!
You can find companies with premium listings at the top of each relevant section (the ones with company logos)
Field Service Management Systems and Scheduling Engines
Cognito iQ
Service Provided Include:
Cognito iQ Analytics leverages the value in vast amounts of field service data, analysing and evaluating information from multiple data sources to uncover patterns and trends, providing invaluable insights into operation-wide performance.
Cognito iQ Mobile is a secure, resilient, cross-platform environment designed to support the functions carried out by field-based technicians. Business critical workflows empower them to access their jobs, guide them through their tasks and document their progress, in real time.
Click here to find out more about Cognito iQ
Web: www.cognitoiq.com
Phone: +44 (0) 1635 508200 (EMEA)
Comarch
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Service Provided include: Quick access to tasks calendar, Location and route planning, Warehouse module to check the availability of equipment, Offline mode support, Signatures and quality surveys.
Exel
Service Provided Include:
Assisted Scheduling, Workforce Optimisation, Route Optimisation, Audit Trail, Business Intelligence, Reporting Tools, Workflow, Document Management, Customisation Toolsets,Outlook Integration
Click here to find out more about Exel Computer Systems
Web: www.exel.co.uk
Phone: 44 115 946 0101
Fast Lean Smart
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Service Provided Include:
Workforce Management and Optimisation, Real-Time Scheduling, Field Service Management, Dynamic Route Optimisation, Workflow Processing, Resource Scheduling, Mobile Solutions, Reporting Tools, Document management, Car stock management, Microsoft Dynamics CRM Integration, SAP Integration, SaaS-Solution
Click here to find out more about Fast Lean Smart
Web: www.fastleansmart.com/en/
Phone: 44 1183 800189 (UK)
FieldAware
Service Provided Include: Mobile Applications, Scheduling and Dispatch Work Order Management, Asset Management, Barcode Scanner
Click here to find out more about FieldAware
Web: www.fieldaware.com
Phone: 1 800-935-0736 (USA) | 0800 098 8487 (UK) |1800 821 628 (APAC)
Field Nation
Service Provided Include: The leading place to find and manage your on-site contingent workforce!
HSO
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Services Provided include: Microsoft Dynamics 365 for Field Service & Dynamics Advanced Field Service from HSO – powerful end-to-end field service management software with integrated CRM functionality that makes it easy to stay on top of all aspects of the field service process, benefiting planners, technicians, and service managers
Help Lightning
Service Provided Include:
Using existing mobile devices (iOS, Android) or a web-browser, experts can now visually collaborate with a colleague or customer as though they were working side-by-side.
They can telestrate, freeze images, use hand gestures, pictures, and even add real objects into the merged reality environment. With Help
Lightning, service experts can show a resolution, not just describe it, even from a thousand miles away.
Click here to find out more about Help Lightning
IFS
Service Provided Include: Workforce scheduling and real-time optimization, Capacity planning, Enterprise Mobility, Contract and Warranty Management, Reverse Logistics, Asset and Parts management, Contact Centre and AI enabled Self-Service
Click here to find out more about IFS
Web: www.ifsworld.com
Phone: 1 888 437 4968 (USA) 91 33 61363740 (India) | 44 1784 278222 (UK) | 46 13 460 3600 (Sweden)
Localz
Service Provided Include: Localz provides smart messaging and location technology that meets consumer demands for constant real-time updates and 'uber-style' real-time tracking.
Click here to find out more about Localz
Web: localz.com
Phone: 44 1494 465066 (EMEA) | 1 805 657 3253 (USA) | 61 3 8899 6916 (Australia)
Mize
Services Provided include Field Service, Warranty, Service Contracts, Service Parts, Knowledge, Support, Depot Repair, Contact Center, and Returns.
OverIT
Services Provided include: Field Service Management, Mobile and Augmented Reality
simPRO
Services Provided include: Service Management, Preventative and Reactive Maintenance, Inventory and Stock Management, Estimating and Quoting, Scheduling and Dispatch, IoT, Field Service Management and more...
Synchroteam
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Services provided include: Schedule & dispatch, map & GPS tracking, job management, custom forms, notifications, time tracking, customer/site/equipment management, inventory management, invoicing, payment processing and customer portal.
Click here to find out more about Synchroteam
Web: www.synchroteam.com
Phone: +33 1 41 09 94 80
Aeromark
Web: www.aeromark.co.uk
Phone: 44 345 330 5757
Advanced – Field Service and Service Management
Web: www.oneadvanced.com/solutions/market-solutions/field-service-and-service-management/
Phone: +44 845 160 5555
Advanced Field Solutions
Web: www.afsgo.com
Big Change
Web: www.bigchangeapps.com
Phone: +44 113 457 1000
Casebank
Web: www.casebank.com
Phone: 1 905 364 3600
Cognito
Web: www.cognitoiq.com
Phone: +44 1635 508200
DA Systems
Web: www.da-systems.co.uk
Phone: +44 1628 850 850
Dispatch.me
Web: www.dispatch.me
Phone: +1 617 580 0607
eBECS
Web: www.ebecs.com
Phone: UK: +44 8455 441 441
Exaktime
Web: www.exaktime.com
Phone: +1 877 435 6411
EZ Management
Web: www.ezmanagement.net
Phone: +44 28 9099 5931
eQuipMe
Web: www.rapidvaluesolutions.com/equipme-enterprise-solutions/
Phone: 1 877 643 1850
Fareye
Web: www.getfareye.com
Phone: +91 11 47473381
FieldPower
Web: www.fieldpower.com
Phone: +1 732 692 8025
Geopal
Web: www.geopal.com
Phone: +44 20 3411 6080 (UK) | +! 646 7412 478 (US)
Infor
Web: www.infor.com/solutions/service-management/
Phone: +1 800 260 2640
Kirona
Web: www.kirona.com
Phone: 44 1625 585511
Verint
Web: uk.verint.com/solutions/customer-engagement-optimization/enterprise-workforce-optimization/
Phone: +44 1932 839 500
Irth Solutions
Web: www.irthsolutions.com
Phone: +1 614 784 8000
Leadent Cloud Services
Web: www.leadentservicecloud.com
Phone: +44 844 414 5707
Magenta
Web: magenta-technology.com/maxoptra
Phone: +44 207 494 7510
mHelpdesk
Web: www.mhelpdesk.com/
Phone: +1 888 558 6275
Microsoft Field Service
Web: www.microsoft.com/en-us/dynamics365/field-service
Phone: +1 888 477 7989
MVRetail by Movista
Web: mvretail.com
Phone: +1 888 686 6245
MPL Systems
Web: mplsystems.co.uk
Phone: +44 800 0931 474
My Mobile Workers
Oneserve
Web: www.oneserve.co.uk
Phone: 44 1392 367 367
Purpose Software
Web: www.purposesoftware.co.uk
Phone: +44 1494 523111
QSSD
Web: qssd.com/service-management
Phone: +44 1903 241 628
Quintiq
Web: www.quintiq.com/solutions/workforce-scheduling
Salesforce
Web: www.salesforce.com/products/service-cloud/features/field-service-lightning/
SAP Field Service
Web: www.coresystems.net
Phone:1 305 602 9401 (North America)
Send a job
Web: sendajob.com
Phone: +1 855 790 7363
ServiceMax
Web: www.servicemax.com
Phone: 1 800 756 4960 (USA)
ServicePower
Web: www.servicepower.com
Phone:1 (703) 287 8900 (USA)
SmartTask
Web: www.smarttask.io
Solarvista
Web: www.solarvista.com
Phone: 44 114 221 1000
TerraXML
Web: www.terraxml.com
Phone: +1 888-707-7846
The Service Manager
Web: www.theservicemanager.com
Phone: +61 2 9690 3888
Trimble Pulse
Web: trimblepulse.com/
Phone: +44 1473 696300 (EMEA)
Oracle Field Service
Web: www.oracle.com/us/products/applications/ebusiness/service
Phone:
Trimble Field Service
'Web: www.trimble.com/FSM
Phone: +1 408 481 8000
Vertical Solutions
Web: www.vertsol.com
Phone: +1 800 466 0238
Key2Act
Web: www.key2act.com
Phone: +1 262 821 4100
Wheatley
Web: www.wheatleysolutions.co.uk
Phone: +44 1449 781 001
WinServ an Asolvi Product
Contact Person: Andreas Justermark
Phone: +47 90563530
Email: arild.andersen@asolvi.com
Web: www.asolvi.com/evatic
Office: Reimersholmsgatan 33 117 40 Stockholm Sweden
WorkWave
Web: www.workwave.com
Phone: +1 866 794 1658
Zafire
Web: www.zafire.com/smart/
Phone: +44 1295 701 810
Mobile Reach
Web: mobilereach.com
Phone: +1 919 336 2500
Useful Systems
Web: getuseful.com
Badger Maps
Web: www.badgermapping.com
Phone: +1 415 592 5909
ServiceSource
Retriever Communications
Web: retrievercommunications.com
Phone: +1 281 566 2528
Fixify
Web: www.fixify.com
Phone: +1 617 335 4776
RedHat
Web: www.redhat.com/en/technologies/mobile
Phone: +44 800 018 5548
SunSight
Web: www.sunsight.co/
Phone: +1 408 647 3050
Asolvi
Service Provided Include:
An end to end solution covering Contract & Asset Management, Service call scheduling and optimisation, Stock & Logistics, Quotations, Internal Repair Centre & CRM, Tesseract’s Service Centre also includes on and off-line field technician communication, along with a Customer Web portal, allowing real time transparency
Click here to find out more about Asolvi
Web: www.asolvi.com/tesseract/
Phone: 44 1494 465 066 (EMEA)
Columbus
Service Provided Include: Helps you provide a customer-centric service with a focus on personalisation, key touch points and interactions, helps you optimise the entire service supply chain for increased automation, greater efficiencies, reduced costs and improved satisfaction, helps you leverage field service as a profit centre within your larger organisation for additional revenue streams and growth, helps you connect the dots between you and your end customer and everything in-between, closing the feedback loop.
Click here to find out more about Columbus
Phone: 44 7585 967 414 (EMEA)
Columbus
Service Provided Include: Helps you provide a customer-centric service with a focus on personalisation, key touch points and interactions, helps you optimise the entire service supply chain for increased automation, greater efficiencies, reduced costs and improved satisfaction, helps you leverage field service as a profit centre within your larger organisation for additional revenue streams and growth, helps you connect the dots between you and your end customer and everything in-between, closing the feedback loop.
Click here to find out more about Columbus
Phone: 44 7585 967 414 (EMEA)
Columbus
Service Provided Include: Helps you provide a customer-centric service with a focus on personalisation, key touch points and interactions, helps you optimise the entire service supply chain for increased automation, greater efficiencies, reduced costs and improved satisfaction, helps you leverage field service as a profit centre within your larger organisation for additional revenue streams and growth, helps you connect the dots between you and your end customer and everything in-between, closing the feedback loop.
Click here to find out more about Columbus
Phone: 44 7585 967 414 (EMEA)
Columbus
Service Provided Include: Helps you provide a customer-centric service with a focus on personalisation, key touch points and interactions, helps you optimise the entire service supply chain for increased automation, greater efficiencies, reduced costs and improved satisfaction, helps you leverage field service as a profit centre within your larger organisation for additional revenue streams and growth, helps you connect the dots between you and your end customer and everything in-between, closing the feedback loop.
Click here to find out more about Columbus
Phone: 44 7585 967 414 (EMEA)
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Augmented Reality and remote assistance apps
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Mobile Device Management and App development
Field Service News is the only dedicated business journal dedicated to the Field Service industry within the UK and beyond. Updated daily with key news, insight and analysis Field Service News is the key resource for anyone operating a mobile workforce. Field Service News is published by 1927 Media Ltd.
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