Welcome to the software and applications section of the Field Service Directory. In this section you will find companies in the following areas of speciality You can click the links in this list to jump to the relevant section:
- Field Service Management and scheduling
- Augmented Reality and remote assistance apps
- Mobile Device Management and App Development
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You can find companies with premium listings at the top of each relevant section (the ones with company logos)
Field Service Management Systems and Scheduling Engines
Astea
Services Provided include: Customer management, Depot repair, Service management, Asset management, Scheduling optimisation, Contract & warranty management, Forward & reverse logistics management, Mobile workforce management
Click here to find out more about Astea
web: www.astea.com | Phone +44 (0) 1628 915 100
Aeromark
Services Provided Include: Comprehensive modular Service Management System, Service and Asset Management – Assets, Contracts, Warranty, Rates, SLA management, Workforce Scheduling, Agile mobile apps for ePOD, Field Service Apps, Inspections, Surveys and other mobile data capture tasks, GPS Tracking.
Click here to find out more about Aeromark
Web: www.aeromark.co.uk
Phone: 44 345 330 5757
ClickSoftware
Service Provided Include: Mobile Workforce Management, Enterprise Mobility, Optimised Scheduling, Shift Planning, Demand Forecasting, Capacity Planning, Enterprise App Store, Cloud offerings…
Click here to find out more about ClickSoftware
Web: www.clicksoftware.com
Phone: 1 781 272 5903 (North America) | 44 1628 607000 (EMEA) |61 3 9946 6400 (APAC) | 55 11 3900 1151 (South America)
Columbus
Service Provided Include: Helps you provide a customer-centric service with a focus on personalisation, key touch points and interactions, helps you optimise the entire service supply chain for increased automation, greater efficiencies, reduced costs and improved satisfaction, helps you leverage field service as a profit centre within your larger organisation for additional revenue streams and growth, helps you connect the dots between you and your end customer and everything in-between, closing the feedback loop.
Click here to find out more about Columbus
Phone: 44 7585 967 414 (EMEA)
Coresystems
Service Provided Include: Analytics and reporting, customer self service, service contract management, repair knowledge management, field parts and inventory management, scheduling and dispatching, location services and routing, field service mobile app, cloud computing, mobile field sales, team collaboration
Click here to find out more about Coresystems
Web: www.coresystems.net
Phone:1 305 602 9401 (North America) | 41 565 002 222 (EMEA) |86 21 2022 3100 (China) | 55 11 3900 1151 (South America)
eBECS
Service Provided Include:
eBECS is a specialist in total Microsoft Business Solutions, providing lean and agile solutions globally for customers in Manufacturing, Distribution, Retail, Services, Not-for-profit and other related sectors.
Click here to find out more about eBECS
Web: www.ebecs.com
Phone: UK: +44 8455 441 441 | Ireland: +353 1 893 4931 | US: +1 (678) 701 5856 | Saudi Arabia: +966 (11) 920 007299
Exel
Service Provided Include:
Assisted Scheduling, Workforce Optimisation, Route Optimisation, Audit Trail, Business Intelligence, Reporting Tools, Workflow, Document Management, Customisation Toolsets,Outlook Integration
Click here to find out more about Exel Computer Systems
Web: www.exel.co.uk
Phone: 44 115 946 0101
Fast Lean Smart
Service Provided Include:
Workforce Management and Optimisation, Real-Time Scheduling, Field Service Management, Dynamic Route Optimisation, Workflow Processing, Resource Scheduling, Mobile Solutions, Reporting Tools, Document management, Car stock management, Microsoft Dynamics CRM Integration, SAP Integration, SaaS-Solution
Click here to find out more about Fast Lean Smart
Web: www.fastleansmart.com/en/
Phone: 44 1183 800189 (UK)
IFS
Service Provided Include:
Software for Field Service & Asset Management, Optimised Workforce Scheduling, Mobile Workforce Management, Service Contract Management, Field Service & Asset Management
Click here to find out more about IFS
Web: www.ifsworld.com
Phone: 1 888 437 4968 (USA) 91 120 4146 444 (India) | 44 1494 428 900 (UK) | 46 13 460 3600 (Sweden)
Kirona
Services Provided Include:
Dynamic Resource Scheduling, Scheduling and Planning Optimisation, Workforce Management and Optimisation, Real-Time Scheduling, Field Service Management, Mobile Workflow, Performance Management Dashboards…
Web: www.kirona.com
Phone: 44 1625 585511
IFS – mplsystems
Services Provided Include: Field Service Management Software, CRM & Service Management, Contact Centre Software, Self-Service Technology, Parts & Stock Management, Mobile Workforce Apps, Service Desk Software, Scheduling & Workforce Optimisation, Mobile Field Sales, Business Intelligence & Analytics
Click here to find out more about IFS-mplsystems
Web: mplsystems.co.uk
Phone: 441926 623 500
Mize
Services Provided include Field Service, Warranty, Service Contracts, Service Parts, Knowledge, Support, Depot Repair, Contact Center, and Returns.
Oneserve
Services Provided Include:
Call Centre software, Workflow management software, Workforce scheduling software, Mobile workforce management software, Supply chain management software, Asset management software, Analytics and finance software, Parts and stock control software, Void management software.
Click here to find out more about Oneserve
Web: www.oneserve.co.uk
Phone: 44 1392 367 367
ServiceMax
Service Provided Include:
SaaS, workforce optimisation, advanced scheduling and dispatch, parts logistics, inventory & depot repair, contracts, installed base entitlements, mobile, reporting, social collaboration
Click here to find out more about ServiceMax
Web: www.servicemax.com
Phone: 1 800 756 4960 (USA) | 44 20 3846 7320 (EMEA)
ServicePower
Services Provided Include:
Service Scheduling, Nexus FS-business management, GPS-asset tracking software, Service Operations, business intelligence, M2M Connected, Smart Scheduling Broker, outsourced service management
Click here to find out more about ServicePower
Web: www.servicepower.com
Phone:1 (703) 287 8900 (USA) | 44 161 476 2277 (EMEA)
Solarvista
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Service Provided Include:
Software as a Service, Scheduling software, Workforce optimization, Facilities and Asset Management, IT Services and Support, CRM and eCRM, Call Centre & helpdesk Solutions, Enterprise resource planning, Cloud based solutions
Click here to find out more about Solarvista
Web: www.solarvista.com
Phone: 44 114 221 1000
Tesseract an Asolvi Product
Service Provided Include:
An end to end solution covering Contract & Asset Management, Service call scheduling and optimisation, Stock & Logistics, Quotations, Internal Repair Centre & CRM, Tesseract’s Service Centre also includes on and off-line field technician communication, along with a Customer Web portal, allowing real time transparency
Click here to find out more about Tesseract
Web: www.asolvi.com/tesseract/
Phone: 44 1494 465 066 (EMEA)
Trimble Pulse
Service Provided Include: 
Scheduling & Workforce Optimisation, Performance Management Analytics, Driver Safety, Audit Trail, Business Intelligence, Reporting Tools, Fleet Management, Vehicle Diagnostics
Click here to find out more about Trimble Pulse
Web: www.tesseract.co.uk
Phone: 44 1494 465 066 (EMEA) | 1 703 437 4230 (USA)
Advanced – Field Service and Service Management
Web: www.oneadvanced.com/solutions/market-solutions/field-service-and-service-management/
Phone: +44 845 160 5555
Advanced Field Solutions
Web: www.afsgo.com
Big Change
Web: www.bigchangeapps.com
Phone: +44 113 457 1000
Casebank
Web: www.casebank.com
Phone: 1 905 364 3600
Cognito
Web: www.cognitoiq.com
Phone: +44 1635 508200
Comarch
Web: www.comarch.com/telecommunications/products/field-service-management/
Phone: +48 12 646 1000
DA Systems
Web: www.da-systems.co.uk
Phone: +44 1628 850 850
Dispatch.me
Web: www.dispatch.me
Phone: +1 617 580 0607
Evatic an Asolvi Product
Contact Person: Arild Andersen
Phone: +47 90563530
Email: arild.andersen@asolvi.com
Web: www.asolvi.com/evatic
Office: Sluppenvegen 25 N-7037 Trondheim Norway
Exaktime
Web: www.exaktime.com
Phone: +1 877 435 6411
EZ Management
Web: www.ezmanagement.net
Phone: +44 28 9099 5931
eQuipMe
Web: www.rapidvaluesolutions.com/equipme-enterprise-solutions/
Phone: 1 877 643 1850
Fareye
Web: www.getfareye.com
Phone: +91 11 47473381
Field Aware
Web: www.fieldaware.co.uk
Phone: +44 800 098 8487
FieldPower
Web: www.fieldpower.com
Phone: +1 732 692 8025
Geopal
Web: www.geopal.com
Phone: +44 20 3411 6080 (UK) | +! 646 7412 478 (US)
Infor
Web: www.infor.com/solutions/service-management/
Phone: +1 800 260 2640
Verint
Web: uk.verint.com/solutions/customer-engagement-optimization/enterprise-workforce-optimization/
Phone: +44 1932 839 500
Irth Solutions
Web: www.irthsolutions.com
Phone: +1 614 784 8000
Leadent Cloud Services
Web: www.leadentservicecloud.com
Phone: +44 844 414 5707
Magenta
Web: magenta-technology.com/maxoptra
Phone: +44 207 494 7510
mHelpdesk
Web: www.mhelpdesk.com/
Phone: +1 888 558 6275
Microsoft Field Service
Web: www.microsoft.com/en-us/dynamics365/field-service
Phone: +1 888 477 7989
MVRetail by Movista
Web: mvretail.com
Phone: +1 888 686 6245
MPL Systems
Web: mplsystems.co.uk
Phone: +44 800 0931 474
My Mobile Workers
Purpose Software
Web: www.purposesoftware.co.uk
Phone: +44 1494 523111
QSSD
Web: qssd.com/service-management
Phone: +44 1903 241 628
Quintiq
Web: www.quintiq.com/solutions/workforce-scheduling
Salesforce
Web: www.salesforce.com/products/service-cloud/features/field-service-lightning/
Send a job
Web: sendajob.com
Phone: +1 855 790 7363
SmartTask
Web: www.smarttask.io
Synchroteam
Web: www.synchroteam.com
Phone: +1 855 809 6200
TerraXML
Web: www.terraxml.com
Phone: +1 888-707-7846
The Service Manager
Web: www.theservicemanager.com
Phone: +61 2 9690 3888
Oracle Field Service
Web: www.oracle.com/us/products/applications/ebusiness/service
Phone:
Trimble Field Service
'Web: www.trimble.com/FSM
Phone: +1 408 481 8000
Vertical Solutions
Web: www.vertsol.com
Phone: +1 800 466 0238
Key2Act
Web: www.key2act.com
Phone: +1 262 821 4100
Wheatley
Web: www.wheatleysolutions.co.uk
Phone: +44 1449 781 001
WinServ an Asolvi Product
Contact Person: Andreas Justermark
Phone: +47 90563530
Email: arild.andersen@asolvi.com
Web: www.asolvi.com/evatic
Office: Reimersholmsgatan 33 117 40 Stockholm Sweden
WorkWave
Web: www.workwave.com
Phone: +1 866 794 1658
Zafire
Web: www.zafire.com/smart/
Phone: +44 1295 701 810
Mobile Reach
Web: mobilereach.com
Phone: +1 919 336 2500
Useful Systems
Web: getuseful.com
Badger Maps
Web: www.badgermapping.com
Phone: +1 415 592 5909
ServiceSource
Retriever Communications
Web: retrievercommunications.com
Phone: +1 281 566 2528
Fixify
Web: www.fixify.com
Phone: +1 617 335 4776
RedHat
Web: www.redhat.com/en/technologies/mobile
Phone: +44 800 018 5548
SunSight
Web: www.sunsight.co/
Phone: +1 408 647 3050
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Augmented Reality and remote assistance apps
Help Lightning
Service Provided Include: Mobile merged reality and virtual interaction Merge local, remote collaborative video streams to give/receive interactive help
Click here to find out more about Help Lightning
Web: www.helplightning.com
Phone: 1 (800) 651-8054
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Mobile Device Management and App development
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