Field Service News @ The Spring Servitization Conference ft. Peter Alexander

Jul 12, 2017 • videoManagement

Kris Oldland, Editor-in-Chief, Field Service News talk to Peter Alexander, former President of Sulzer's Rotating Equipment Services division about his closing keynote presentation at the Spring Servitization Conference, hosted by Aston Centre for Servitization, The Advanced Services Group and the University of Lucerne.

Alexander talks at length about the differences in cultures between product focussed teams and service focussed teams and why it is absolutely to overcome these areas when going through a process of servitization.



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