UK HVAC Firm adapt to BigChange's Cloud

Mar 27, 2019 • NewsBigChangerugged tabletsSoftware and AppsCloud Service

Heating, Ventilation and Air-Conditioning (HVAC) supplier GasTech has incorporated BigChange's cloud-based management system.

, based in Newcastle, has issued its engineers with rugged cloud-connected technology to assist with its 24 hours a day, seven days a week operation which includes the supply, install and service of HVAC. 

The platform, JobWatch, allows workers to carry out risk assessments and method statements and gives access to procedures, manuals, job cards and quotations, which are synced to GasTech's central office system.

The firm's fleet operation is monitored with vehicle tracking, producing real-time data for customer services. Client history information is accessible to the engineers who can look up previous work on-site. A live spare-parts manifest give workers an accurate overview of what parts are available in the company and also in other vans.

GasTech's Gareth Firth commented on the advantages a paper-free process brings to the business. "With our growing workload we knew we needed to reduce the time engineers spent filling out forms," the firm's Director said. "We undertook extensive research into the available systems on the market and it was clear BigChange was very easy to use and would take away the administrative headaches from engineers so they could be more productive."