ARCHIVE FOR THE ‘workforce-development’ CATEGORY

Why Artificial Intelligence in Field Service is Dependent on People

Apr 28, 2020 • Ageing Workforce CrisisArtificial intelligenceMilleniallsWorkforce Developmentfield servicefield service managementField Service EngneerAquant

So far in this series of excerpts from a white paper recently published by Aquant, we've assessed the significant challenge field service companies face in finding balance in their workforce and the role Artificial Intelligence (AI) can play in...

Why Knowledge Transfer is Failing in Field Service

Apr 21, 2020 • Ageing Workforce CrisisArtificial intelligenceMilleniallsWorkforce Developmentfield servicefield service managementField Service EngneerAquant

In our previous article in this series of excerpts from a recent white paper published by Aquant we explored the significant challenges field service companies are facing as they try to navigate the huge demographic changes that are underway at...

Solving the Field Service Skill Gap with AI

Apr 14, 2020 • Ageing Workforce CrisisArtificial intelligenceMilleniallsWorkforce Developmentfield servicefield service managementField Service EngneerAquant

Field service teams are in flux. The existing drain to the workforce brought on by a deluge of retiring Baby Boomers combined with an unsteady economy is creating unprecedented service and performance challenges. In this series of excerpts from a...

The Changing Face Of The Field Service Engineer (part 3)

Jan 23, 2018 • FeaturesAGeing WorkforceFuture of FIeld ServicemillenialsresearchResearchWorkforce Developmentfield serviceField Service Engineer TrainingGE DigitalService Max

For our latest research project, which we ran in partnership with ServiceMax from GE Digital our focus was to see what the field service engineer of the near future will look like. We are now into feature three of our online coverage of the...

1

Leave a Reply

Latest from Twitter