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Q&A from our webinar 5 fundamental FSM technologies

Jul 06, 2017 • videoFeaturesFSM technologyKevin McNallyresourcesWebinarsfield service managementSoftware and AppsTesseract

In this sample from the Field Service News webinar "5 fundamental FSM technologies" Kris Oldland, Editor-in-Chief, Field Service News puts questions to Tesseract's Kevin McNally on the topic of what we should expect as standard from a field...

Harnessing the Geek Next Door: SwissCom take on Crowd Service

Jun 20, 2017 • videoCoresystemscrowdsourcingFuture of FIeld ServiceLukas PeterSwissCom

Filmed at FieldServiceUSA in Palm Springs 2017 Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Lukas Peter of Swiss Telco giants SwissCom about their pioneering new service SwissCom friends which harnesses the power of...

New development in long range drone capability could have significant benefit for field service operations

Jun 12, 2017 • videoFuture of FIeld ServiceOil and GasPower GenerationdronesSkyX

SkyX, a Canadian company specialising in long-range unmanned aerial monitoring, have recently announce the successful delivery and installation of its first production xStation, a unit that remotely recharges SkyX drones during missions – a key...

Webinar Q&A: Three pillars of customer experience which drive profit

May 18, 2017 • videoPaul LucasWebinarsservicepowerSoftware and Apps

In this brief sample form the Q&A element of a Field Service News webinar presented in Partnership with ServicePower, Kris Oldland, Editor-in-Chief, Field Service News and Paul Lucas, EMEA Sales, ServicePower discuss whether companies upgrading...

Field Service News live at Field Service Medical ft. Tomasz Sinkiewicz, Comarch

Mar 22, 2017 • videoComarchconnectivityFuture of FIeld ServiceKris Oldlandfield serviceField Service MedicalTomasz Sinkiewicz

Field Service News Editor-in-Chief Kris Oldland takes the opportunity to catch up with Tomasz Sinkiewicz, Comarch at the recent Field Service Medical conference shortly after he'd given a great presentation about why connectivity and not mobility...

Live at Field Service Medical 2017 ft. Tom De Vroy, IFS

Mar 14, 2017 • videoMedical DevicesWBRField Service MedicalhealthcareIFSIoTSoftware and AppsTom De Vroy

Kris Oldland, Editor-in-Chief talks exclusively to Tom De Vroy, Senior Product Evangelist, Field Service Management with IFS at the Field Service Medical conference to find out why they were involved within the Field Service Medical sector, what...

AT&T employ drones for celluar mast inspections

Mar 09, 2017 • videoFeaturesAT&TFuture of FIeld Servicefuture of field serviceMobile MastsPhantom 4Cellular TowersDJIdronesfield service

US telecoms giant AT&T recently shared that the company has been using drones to inspect conditions of its 65,000 cellular towers across the US.

Live at Field Service Medical 2017 ft. Jonathan Massoud, WBR

Mar 07, 2017 • videoFuture of FIeld ServiceJonathan MassoudWBRfield serviceField Service MedicalField Service USAhealthcare

Kris Oldland, Editor-in-Chief talks exclusively to Jonathan Massoud, Divisional Director, Field Service, WBR about the key topics and discussions that took place at Field Service Medical held at Rancho Bernardo Inn, San Diego.

Could drones solve emergency spare parts delivery?

Feb 28, 2017 • videoLogisticsdronesfield serviceGlympseService Logisticsspare parts managementUPS

Logistics provider UPS recently showcased a working prototype of a drone solution that launches from the top of a delivery truck. The test which was conducted in collaboration with drone-maker Workhorse echoes a proposed means of using drones...

Q&A: Is field service finally moving to the cloud? Ft. Paul Whitelam, ClickSoftware

Feb 14, 2017 • videoPaul WhitelamClickSoftwareCloud computingfield serviceSoftware and Apps

Paul Whitelam, VP Product Marketing, ClickSoftware answers questions put to him by the audience of a Field Service News webinar on Cloud computing and it's role in field service management.

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